TERMS AND CONDITIONS

Brenovasd™ is owned and operated by Jiachen (Tianjin) Network Technology Information Consulting Co., Ltd.
Business Address: Unit 5011-1, 5th Floor, Xiyuehui Yuedong Plaza, Nanniwan Road, Xiangyanglu Subdistrict, Nankai District, Tianjin | Email:service@brenovasd.com | Legal Representative: Cui Huanjin
Customer Service Phone: +86 18070654790
Customer Service Hours: 8:00 AM–10:00 PM

These Terms and Conditions apply to orders and services made available through the Brenovasd™ website.

Product Information

We aim to provide accurate descriptions, photographs, dimensions, materials, and other relevant product information.

Marine glass and decorative products may display normal differences in color, shape, finish, surface detail, or texture. Such differences may be part of the normal character of a decorative item rather than a defect.

Order Information

Customers are responsible for providing complete and accurate contact and delivery information.

If an order contains an obvious address error, duplicate request, availability problem, or another issue preventing reasonable fulfillment, customer support may contact the customer for clarification.

Shipping

Brenovasd™ aims to provide fast shipping.

Destination-specific delivery information displayed before order confirmation should be treated as the applicable delivery estimate.

Further details are available in the Shipping Policy.

Returns and Refunds

Eligible products may be returned within 30 calendar days after delivery.

Approved refunds are normally completed within 7–10 business days following the applicable return review.

Return procedures and eligibility requirements are described in the Return & Refund Policy.

Customer Service

Customer service inquiries are normally reviewed within 3 business days.

Website Content

Brenovasd™ branding, original text, product photographs, graphics, layouts, and other original website materials may not be copied or commercially reused without authorization except where applicable law permits such use.