ABOUT US

Brenovasd™ is owned and operated by Jiachen (Tianjin) Network Technology Information Consulting Co., Ltd.
Business Address: Unit 5011-1, 5th Floor, Xiyuehui Yuedong Plaza, Nanniwan Road, Xiangyanglu Subdistrict, Nankai District, Tianjin | Email:service@brenovasd.com | Legal Representative: Cui Huanjin
Customer Service Phone: +86 18070654790
Customer Service Hours: 8:00 AM–10:00 PM

About Brenovasd™

Brenovasd™ is an online retail brand focused on marine glass collectibles and decorative glass pieces designed for display, collecting, and interior styling.

Our goal is to present products in a clear and practical way so customers can understand their appearance, intended use, dimensions, materials, and other relevant characteristics before placing an order.

Because decorative glass pieces may include differences in texture, shape, color tone, finish, or surface detail, individual items may not always appear completely identical to photographed examples. Where such variation is part of the product's normal character, we aim to describe it clearly.

Our Service Approach

We believe customers should be able to identify who operates the website, how to contact us, how orders are delivered, and what happens if a product needs to be returned.

Eligible products may be returned within 30 calendar days after delivery. Approved refunds are normally completed within 7–10 business days after the applicable return review is completed.

Customer service inquiries are normally reviewed within 3 business days.