CONTACT US
Brenovasd™ is owned and operated by Jiachen (Tianjin) Network Technology Information Consulting Co., Ltd.
Business Address: Unit 5011-1, 5th Floor, Xiyuehui Yuedong Plaza, Nanniwan Road, Xiangyanglu Subdistrict, Nankai District, Tianjin | Email:service@brenovasd.com | Legal Representative: Cui Huanjin
Customer Service Phone: +86 18070654790
Customer Service Hours: 8:00 AM–10:00 PM
Customer Support
We welcome questions relating to products, order status, shipping, damaged items, returns, refunds, or website policies.
Customer Service Handling Time: Within 3 business days
To help us review an order-related request efficiently, please provide the order number and a short description of the matter.
For damaged, incorrect, or defective items, photographs or videos may be requested when reasonably necessary to understand the issue.
Returns
Please contact customer support before sending any product back.
The return facility used for a particular order may be different from our registered business address. Approved return instructions and the appropriate return destination will be provided by customer support.